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Frequently Asked Questions
How long does it take to set up Carti?
Setup takes about 5 minutes. Simply install Carti from the Shopify App Store, and our system will automatically sync your products. You can customize the appearance and start serving customers right away.
Do I need technical knowledge to use Carti?
No coding required! Carti is designed to work out of the box. Our self-serve setup guides you through customization, and everything can be configured through a simple dashboard.
Can I try Carti before committing?
Absolutely! All plans include a 14-day free trial with no commitment required. Carti is designed to drive sales right away, so you enjoy a positive ROI before you ever spend a dollar. Try Carti risk-free and see how it works for your store.
What happens when I hit my conversation limit?
The Free plan includes 50 AI conversations per month. If you need more, upgrade to Pro for unlimited conversations at $39/month. You can upgrade or downgrade at any time from your dashboard.
How accurate is Carti's AI?
Carti is trained specifically for e-commerce and learns from your store's products and content. The AI improves over time and provides accurate responses for product questions, recommendations, and general inquiries. For complex or sensitive questions, Carti can gracefully hand off to your team.
Still have questions?
Email us at support@heycarti.com and we'll get back to you within 24 hours.
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