Shopify Chatbot
A Shopify chatbot is AI software that lives on your storefront, connects to your product catalog, and answers shopper questions in real time. It recommends products, recovers abandoned carts, and drives sales 24/7 — without expanding your support team.
What a Shopify Chatbot Does for Your Store
Answers Product Questions
Learns your catalog automatically — sizing, ingredients, compatibility. Customers get accurate answers day and night without waiting for support.
Recommends & Upsells
Suggests products based on what the shopper is browsing and asking about. Proactive engagement drives higher AOV.
Recovers Carts
Detects abandoners and reaches out with helpful, context-aware messages. Reclaim sales you would have lost.
92 Languages
Automatically detects and responds in your customer's language. No translation plugins, no setup, no extra cost.
Why Your Shopify Store Needs a Chatbot
The average Shopify store converts 2–3% of visitors. Most leave because a simple question went unanswered — especially outside business hours. A Shopify chatbot covers your store 24/7, answers product and policy questions, and nudges hesitant shoppers toward checkout. Merchants using AI chat consistently see higher conversion rates, larger order values, and fewer support tickets.
Not every chatbot is equal. Basic tools are glorified FAQ bots. The best Shopify chatbots learn your catalog, engage proactively, and track revenue per conversation. For a full breakdown, see our comparison of the 7 best Shopify chatbots — or the best free Shopify chatbot options.
Shopify Chatbot by Industry
How you deploy chat matters by vertical. See how a Shopify chatbot fits your niche:
Compare Shopify Chatbots
Curious how Carti stacks up against Tidio, Gorgias, Chatty, Rep AI, and others? See our feature-by-feature comparisons.
Try the Shopify Chatbot Built for Sales
Carti learns your products, answers questions, recommends items, and recovers carts — 24/7. Free for the first 100 merchants.