Carti Now Supports 92 Languages: Sell to Shoppers in Any Language

The Problem With English-Only Chatbots

If your Shopify store gets traffic from outside the United States, you have a problem most merchants don't think about: your chatbot only speaks English.

A shopper in Germany lands on your site. They have a question about sizing. They type it in German. Your chatbot either ignores the message, sends back a confused English response, or gives a generic "I don't understand." That shopper leaves. You never know why.

This happens more often than you think. Studies show that the majority of global consumers prefer to browse and buy in their own language. If your chatbot can't keep up, you're leaving money on the table.

What We Built

Carti now supports 92 languages out of the box. No configuration. No translation plugins. No extra cost.

When a shopper sends a message, Carti detects the language automatically. It combines two signals: the language of the message itself and the locale settings from your Shopify store. Then it responds naturally in that language, with full product knowledge, recommendations, and sales capability.

If a shopper switches languages mid-conversation (which happens more often than you'd expect), Carti follows along without missing a beat.

How It Works

The process is simple from your end because there is nothing to do:

1. A shopper sends a message in any of the 92 supported languages
2. Carti detects the language using the message content and browser locale
3. Carti responds in that language with the same product knowledge and sales ability it has in English
4. If the shopper switches languages, Carti adapts instantly

This works because Carti's AI models natively understand these languages. We are not running your shopper's message through a translation layer and back. The AI reads, thinks, and writes in the target language directly. That means responses sound natural, not like they were run through Google Translate.

The 92 Languages

Here is the full list. Every language below has been tested and verified in real product conversations.

Core languages (multi-turn verified): English, Spanish, French, German, Japanese, Korean, Portuguese, Italian, Arabic, Russian, Dutch, Turkish, Hindi, Thai

European: Polish, Romanian, Hungarian, Czech, Bulgarian, Croatian, Bosnian, Serbian, Swedish, Ukrainian, Belarusian, Greek, Icelandic, Norwegian, Danish, Finnish, Slovenian, Slovak, Lithuanian, Latvian, Estonian, Irish, Welsh, Catalan, Galician, Basque, Albanian, Maltese, Luxembourgish, Esperanto

Asia and Pacific: Chinese, Vietnamese, Indonesian, Malay, Javanese, Sundanese, Tagalog, Filipino, Cebuano, Khmer, Lao, Burmese, Mongolian, Hawaiian, Samoan, Maori

South Asian: Urdu, Marathi, Nepali, Bengali, Punjabi, Gujarati, Tamil, Telugu, Kannada, Malayalam, Sinhala

Middle Eastern: Persian, Hebrew, Pashto, Kurdish

African: Swahili, Hausa, Igbo, Somali, Amharic, Zulu, Shona, Chichewa

Other: Afrikaans, Frisian, Georgian, Azerbaijani, Uzbek, Haitian Creole, Malagasy, Corsican, Latin

How Does Carti Compare?

Most Shopify chatbots either don't support multilingual conversations or support a limited set. Here's where things stand:

No other Shopify chatbot comes close to 92 languages. And unlike most competitors, Carti's multilingual support is included on every plan at no extra charge.

Why This Matters for Your Store

If you sell internationally (or want to), multilingual chatbot support is not a nice-to-have. It directly affects your conversion rate.

A shopper who can ask questions in their own language is far more likely to buy. They feel understood. They trust the store more. They spend more time on the site and add more to their cart.

Even if your store is US-based, consider how many of your visitors speak Spanish, Chinese, Korean, or Portuguese as their first language. Carti handles all of them without you lifting a finger.

Getting Started

If you already use Carti, you don't need to do anything. The 92-language support is already live on your store.

If you're not using Carti yet, you can install it for free and start selling to shoppers in any language today. Setup takes about two minutes.

For more details on how our language detection works, visit our languages page.