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Product recommendations

Product recommendations shoppers can ask for in their own words

Carti searches your catalog by need, budget, size or color, suggests what goes with what they're looking at, and adds it to the cart when the shopper asks.

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Free plan available. 14-day free trial on paid plans. Works with your Shopify catalog as it is.
The Carti chat on an example coffee store: a shopper asks for a bright, fruity coffee under $25, and Carti recommends the Ethiopia Single Origin with its card at $22 and a 4.9 rating from 128 reviews.

Can Carti recommend products on my Shopify store?

Yes. A shopper describes what they want in their own words, and Carti searches your catalog by need, price, size, color and stock, then shows the best matches as product cards. It suggests what goes with the item they're viewing or already have in the cart. When the best pick depends on something it doesn't know yet, it asks one quick question with tap-to-answer options.

What shoppers can ask for
A need, a budget, a size or color, or something cheaper, pricier or better rated than what they're viewing
What it leaves out
Products that are sold out
Pairings
What goes with the item they're viewing or already have in the cart
Adding to cart
Only when the shopper asks, in the chat on your store

What shoppers see

Three moments, shown in the real Carti chat on an example coffee store.

1. They describe what they want

A shopper asks for a bright, fruity coffee under $25. Carti recommends the Ethiopia Single Origin and shows its card at $22.
A taste and a budget is enough. Carti finds the match in your catalog and shows it as a product card with its price and rating.

2. Or they browse a few picks

A shopper asks what coffees the store has. Carti shows a swipeable row of product cards, starting with the House Blend Coffee on sale.
Ask what the store carries and Carti shows a row of products to swipe through, with the card buttons you choose in your settings.

3. Into the cart when they ask

A shopper asks Carti to add the Stoneware Mug to the cart. Carti's cart card shows the mug as Added, with suggested replies to pair it with coffee or go to checkout.
When the shopper asks, Carti adds the item in the chat and shows it as added only once your store's cart confirms it.
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Built to help them choose

Matches what they asked for

Carti searches by the shopper's own words, a price range, a size or color, or things to leave out, and drops anything that's sold out.

Helpful, never pushy

Carti suggests a natural add-on when it fits and leaves cart talk to the shopper. Shoppers who want more ideas can ask for them.

Added only when it's really added

Carti asks which size or color a shopper wants instead of guessing, checks it's in stock, and shows the item as added only once your store's cart confirms it.

Setup: nothing to write

  1. Install Carti from the Shopify App Store and pick a plan. The Free plan works.

  2. Switch on the Carti app embed in your theme editor and click Save. Carti reads your products, collections and best sellers on its own.

  3. Connect your reviews app so product cards can show ratings and Carti can quote what customers said.

Common questions

What can shoppers ask Carti to find?

Anything they can describe: a need, a budget, a size or color, or something cheaper, pricier or better rated than what they're viewing. Carti shows the best matches from your catalog and leaves out anything sold out. When the right pick depends on something it doesn't know yet, like who it's for, it asks one quick question with replies to tap.

Can it suggest what goes with an item?

Yes. Carti suggests what pairs with the item a shopper is viewing or already has in the cart.

Will it push extra products on shoppers?

No. Carti suggests an add-on only when it fits what the shopper is buying, and it leaves the cart to them. Shoppers who want more ideas can ask.

Can shoppers add to cart without leaving the chat?

Yes. When a shopper asks, Carti adds the product in the chat, asking which size or color they want instead of guessing and checking it's in stock. The item shows as added only once your store's cart confirms it, with View cart and Checkout buttons to finish.

Does it use the shopper's past orders?

For shoppers who are logged in to your store, Carti can take their past orders into account, like the size they bought before. Guests get recommendations from what they say in the chat.

Do I need to set up product rules?

No. Carti works from your catalog and collections as they are. Complete product descriptions and fields help it match each shopper to the right product.

Turn questions into the right product

Carti recommends from your catalog in the shopper's own words, and adds to the cart when they ask.

Schedule Demo

14-day free trial