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Updated September 8, 2026Recommendations

Can shoppers add to cart directly inside the chat?

Daniel Anderson
Daniel Anderson

Founder of Carti

Yes. From your Carti dashboard you choose what product cards show: just a View product button, just an Add to cart button, or both. When Add to cart is on, shoppers can add recommended products to their cart right inside the chat without losing their place, which shortens the path from question to purchase.

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