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Email & SMS

Carti + Klaviyo

Klaviyo is the email and SMS platform of choice for Shopify brands, now a full B2C CRM. Its flows, campaigns, and segments turn customer data into repeat purchases.

How Carti works with Klaviyo

  • Adds chat sign-ups to the Klaviyo list you pick, with consent
  • Sends chat events your flows can trigger on
  • Lets browse and cart flows reach new sign-ups right away

Carti connects to Klaviyo directly. Shoppers who sign up in the chat join the list you pick, and Carti sends an event for each chat, like the products it recommended or the code a shopper unlocked, so your flows can follow up.

Why it matters

Already using Klaviyo?

Your Klaviyo flows get a new trigger: the chat itself. Remind a shopper of the code they unlocked, or email the exact products Carti recommended when they leave without buying.

Already using Carti?

A chat keeps paying off after the shopper leaves. Every follow-up rests on consent and on what happened in the chat, and Carti never sends Klaviyo what shoppers typed.

In practice

A shopper asks which running shoe suits wide feet, unlocks 10% off with their email, then leaves. They join your Klaviyo list, and your code reminder flow sends the code with a button that applies it.

What merchants say about Klaviyo

Rated 4.7 from 3,332 reviews on the Shopify App Store

“The segmentation, automation flows, and reporting tools make it much easier to understand customer behavior and improve campaign performance.”
LiTime
“Klaviyo makes it so easy to set up and send campaigns.”
My Mama Said

Put Carti and Klaviyo to work

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