Fans Of Free lifted overall conversion 35% after installing Carti.Start free trial →
Back to Help Center
Updated September 30, 2026Setup & Branding

How do I use Carti's chat events in Klaviyo flows?

Daniel Anderson
Daniel Anderson

Founder of Carti

Two flows turn Carti's chats into orders:

  • Code reminder emails shoppers who unlocked your offer in the chat but have not ordered a day later. A button in the email applies the code for them.
  • Asked in chat, didn't buy emails shoppers the products Carti recommended if they have not ordered a few hours later.

Each takes about ten minutes to build. See How do I set up the Code reminder flow in Klaviyo? and How do I set up the Asked in chat, didn't buy flow in Klaviyo? for the steps.

You can also build segments from Carti's events, for example everyone who received a product recommendation in the last 30 days and has not ordered since.

Still need help?

Our team is happy to help. Contact support →

Related articles